Janet Wanjiku | Cloud & DevOps Engineer Resume

janet.summary

Summary

IT graduate focused on cloud computing and DevOps, with hands-on AWS experience from the Ajira AWS re/Start Program and the AWS Cloud Practitioner certification. Practical background in technical support, ticketing systems, and troubleshooting for large user bases. Currently building end-to-end AWS projects (serverless APIs, IaC, CI/CD) and pursuing the KCNA certification. Looking to bring a foundation in cloud fundamentals and a fast learning curve to an IT/cloud internship.

janet.skills

Skills

Cloud & AWS

Lambda, API Gateway, DynamoDB
S3, CloudFront, Route 53
IAM fundamentals

Infrastructure & DevOps

AWS SAM / CloudFormation basics
GitHub Actions CI/CD

IT Support

Ticketing systems & help desk workflows
Account & equipment provisioning
Technical documentation

Programming

Python
JavaScript

janet.experience

Experience

IT Support Intern

Jomo Kenyatta University of Agriculture & Technology (JKUAT)

Provided help desk and ticket support for a user base of 200+ students and staff, resolving hardware, software, and account issues.
Wrote troubleshooting guides for common issues, helping reduce repeat tickets on the team.
Set up new user accounts and equipment for incoming students and staff.
Escalated and tracked recurring issues with the wider IT team to ensure timely resolution.
Trained and supported colleagues and students on common IT problems and self-service fixes.

janet.education

Education

B.Sc. Information Technology

Expected August 2026

AWS Certified Cloud Practitioner (CCP)

Certified

Ajira AWS re/Start Program

Completed

Kubernetes and Cloud Native Associate (KCNA)

In Progress

janet.projects

Projects

Cloud Resume Challenge (AWS)

Building this resume site using S3 static hosting, CloudFront, and Route 53, with a serverless visitor counter powered by Lambda, API Gateway, and DynamoDB. Infrastructure defined as code with automated CI/CD via GitHub Actions.

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